Hey there, how can we help?

If you can't find what you're looking for below, feel free to reach out to us directly.

  • Update your billing info

    To update your billing information:

    1. Log in to your account if you aren't signed in already.
    2. Navigate to your account page.
    3. Click the "Billing info" item in the navigation menu and you will be directed to our partner portal (Stripe).
    4. Here you will be able to manage your billing info and see your invoice history.
  • Update your name servers

    Finding your name server settings:

    1. Log in to your account if you aren't signed in already.
    2. Navigate to your list of domains.
    3. For the domain that you'd like to update, click on the gear button to navigate to your domain management page.

    Setting custom name servers:

    Warning

    Warning: setting custom name servers will disable your Instant Site.

    1. In the domain management screen you will find the name server section.
    2. Here you can see which name servers are currently set for your domain. If you'd like to change your name servers, click the "Custom" tab and choose "Use custom settings".
    3. From here you can set your custom name servers. Keep in mind there is a minimum of 2 valid name servers required for your domain.

    Resetting to default name servers:

    Success

    Resetting to default name servers will re-enable your Instant Site.

    If at any time you would like to switch back to managed name servers and re-enable your Instant Site, it's as easy as:

    1. In the domain management screen you will find the name server section.
    2. Here you can see which name servers are currently set for your domain. If you'd like to switch back to defaults, click the "Automatic" tab.
    3. From here, simply choose "Switch to defaults" to reset to default name servers and re-enable your Instant Site.
  • Update your DNS records

    Coming soon... we're just getting started and are working hard to bring this feature ASAP. For now, if you require help with this please reach out to us directly.

  • Transfer a domain from another registrar

    Coming soon... we're just getting started and are working hard to bring this feature ASAP. For now, if you require help with this please reach out to us directly.

  • Transfer a domain out to another registrar

    Coming soon... we're just getting started and are working hard to bring this feature ASAP. For now, if you require help with this please reach out to us directly.

  • Close your account

    Coming soon... we're just getting started and are working hard to bring this feature ASAP. For now, if you require help with this please reach out to us directly.